Price Match Guarantee:
At Furniture Factor, we are dedicated to providing our customers with the best range of products at the most competitive prices. We promise that if you find the same product offered at a lower price by one of our competitors, we will match that price. Our Price Promise is valid for up to 7 days after your purchase.
How to Claim:
- If you discover an identical product at a lower price from one of our UK-based competitors, we will match that price.
- Whether you've already made a purchase with us online or you're yet to buy but have found a better price with one of our competitors (online or in their stores), please contact us at 0116 2730005 or via email at firstname.lastname@example.org. To help us verify the price, provide details of the product, where it's being advertised at a lower price, and the price it's being offered for sale. The more information you provide, the easier it will be for us to validate your price challenge and get you the best price possible!
Terms & Conditions:
- The product in question must be new, identical in style, specification, size, and color, and offered on the same terms.
- Our Price Match Guarantee is applicable against any competitor in the UK Mainland, including UK websites, but excluding factory outlets, membership clubs, duty-free shops, home shopping channels, auction sites, online sellers not based in the UK Mainland, market stalls, private sales, and liquidation (or any other "closing down" or insolvency) sales.
- It cannot be claimed against prices advertised on Amazon or eBay.
- The competitor store or website must have the product in stock and available for immediate purchase or delivery, and we must also have the product in question in stock.
- Gift vouchers are exempt. Typographical errors shall not apply. No affiliate, promotional, voucher code, or media discount applies. Any other retailer's price match promotion that offers an additional rebate or other benefit for any price-matched product is also excluded.
- We must be able to verify the lower price being offered by the competitor to our satisfaction.
- The price being matched must include all taxes (including VAT), postage, and packaging charges as applicable.
- Our Price Match Guarantee applies up to 7 days after purchase. Proof of purchase will be required, without exception.
- All Price Match Guarantee transactions are carried out at the discretion of Furniture Factor.
- We reserve the right to withdraw this Price Match Guarantee at any time.