Price Match Guarantee
We are committed to offering the best range of products to our customers at the very best price. Our promise to you is that if you find the same product on offer at a lower price at one of our competitors, we will match the price. Our Price Promise applies up to 7 days after your purchase.
How to claim:
If you find an identical product at a lower price at one of our UK based competitors, we will match that price.
If you've already purchased from us online or, if you haven't yet purchased but you have found a better price with one of our competitors (either online or in one of their stores), Please contact us on 0116 2730005 or by email on firstname.lastname@example.org. In order for us to verify the price, simply provide details of the product, where the product is being advertised at a lower price and the price at which it is being offered for sale. The more information you can provide, the easier it will be for us to verify your price challenge and get you the best price possible!
Terms & Conditions
- The product in question must be new, identical in style, specification, size and colour, and offered on the same terms.
- Our Price Match Guarantee can be claimed against any competitor in the UK Mainland, including UK websites but excluding factory outlets, membership clubs, duty free shops, home shopping channels, auction sites, online sellers not based in the UK Mainland, market stalls, private sales and liquidation (or any other "closing down" or insolvency) sales.
- Our Price Match Guarantee cannot be claimed for items being delivered to the following post codes: AB, CA, DD, DG, EH, FK, G, IV, KA, KW, KY, LD, LL, ML, PA, PH, PL, SA, SY, TD, TR, TQ
- Our Price Match Guarantee cannot be claimed against any prices advertised on Amazon or Ebay
- The competitor store or website must have the product in stock and available for immediate purchase or delivery.
- We must also have the product in question in stock.
- Gift vouchers are exempt.
- Typographical errors shall not apply. No affiliate, promotional, voucher code or media discount applies. Any other retailer's price match promotion which offers an additional rebate or other benefit for any price matched product is also excluded.
- We must be able to verify the lower price being offered by the competitor to our satisfaction.
- The price being matched must include all taxes (including VAT), postage and packaging charges as applicable.
- Our Price Match Guarantee applies up to 7 days after purchase. Proof of purchase will be required, without exception.
- All Price Match Guarantee transactions are carried out at the discretion of Furniture Factor.
- We reserve the right to withdraw this Price Match Guarantee at any time.