If an item is recieved damaged it must be signed for as damaged on the delivery note. Replacement parts are sent out free of charge once we have images of the damage and the part numbers.
Free replacement parts. Any returns are solely at the buyers cost as we offer a full parts service. The buyer is reponsible for the returns cost of any items they wish to return due to any damages caused in transit.
We will not be able to entertain any claims for damage if an item has been assembled. The buyer must contact us and report any issues prior to assembling the item. We will not accept returns of any items that have been assembled or part assembled.